Effective Date: 18-06-2025
At Digital Diva, we’re committed to delivering high-quality resume templates and professional writing services that support your career goals. Please read our updated refund and cancellation policy based on the nature of your purchase — whether it’s a digital product or a customized resume service.
💻 For Digital Products (Resume Kits & Templates)
Due to the downloadable and non-returnable nature of digital goods, all sales of digital products are final.
We do not offer refunds once the file has been delivered or access to the download link has been provided.
We recommend reading the full product description carefully and contacting us if you have questions before purchase.
✍️ For Resume Writing Services (Customized Orders)
We offer a 100% refund if you cancel your order within 3 hours of purchase.
✅ Refund Conditions:
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Cancellation request must be made via email or WhatsApp within 3 hours of payment.
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Refunds will be processed using the original payment method within 5–7 business days.
⛔ No refund will be provided:
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After 3 hours of purchase.
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If our team has already begun any part of the process (research, intake analysis, communication, or writing).
🔁 Revisions & Support for Resume Services
We’re committed to your satisfaction:
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Unlimited revisions are available for 30 days from the date of your first draft.
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You can request changes until your resume fully aligns with your expectations.
📩 How to Request a Refund or Cancellation
Please write to us at sana@itsdigitaldiva.com or WhatsApp us at 9243491919 with the subject:
Refund/Cancellation Request – [Your Name]
Include:
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Full Name
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Date of Purchase
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Reason for Cancellation
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Transaction Number
🙏 Final Note
Our policies are crafted to be fair while respecting the effort and digital value involved in each product and service. We appreciate your trust and support.
