Effective Date: 03-08-2025
At Digital Diva, we’re committed to delivering high-quality resume templates and customized writing services that support your career growth. Please read our refund and revision policy carefully before making a purchase.
💻 For Digital Products (Resume Kits & Templates)
Due to the downloadable and non-returnable nature of digital goods, all sales of digital products are final.
We do not offer refunds once a file has been delivered or access to the download link has been provided.
We recommend reviewing the full product description carefully and reaching out to us if you have any questions before purchasing.
✍️ For Resume Writing Services (Customized Orders)
We offer a full refund only if the cancellation request is made within 1 hour of purchase.
✅ Refund Conditions:
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Cancellation request must be made via email or WhatsApp within 1 hour of payment.
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Refunds will be processed using the original payment method within 5–7 business days.
⛔ No Refund Will Be Provided:
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After 1 hour of purchase.
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If our team has already started the service process (intake review, research, communication, or writing).
🛠 Revisions & Support for Resume Services
Your satisfaction is important to us.
You may request edits or adjustments to your delivered resume within 3 calendar days from the date of delivery.
This allows us to refine and align your resume with your expectations based on your job role and preferences.
📩 How to Request a Refund or Revision
Please contact us at sana@itsdigitaldiva.com or WhatsApp us at 9243491919 with the subject:
Refund/Revision Request – [Your Name]
Include:
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Full Name
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Date of Purchase
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Transaction Number
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Reason for Request
🙏 Final Note
Our policies are designed to balance fairness, quality, and transparency while respecting the time and creative effort involved in each order. Thank you for trusting Digital Diva with your career journey.
