Effective Date: 19-05-2025
At Digital Diva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you interact with our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, job title, career history, and other details provided during service intake.
- Resume/Career Information: Educational background, skills, achievements, certifications, and employment history as submitted by you.
- Payment Information: Payment is processed via third-party gateways (e.g., Razorpay, PayPal). We do not store your card or bank details.
- Website Usage Data: IP address, browser type, referring/exit pages, and usage behavior (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Deliver personalized resume writing and career services.
- Communicate with you regarding your order, drafts, feedback, and support.
- Improve our website experience and service offerings.
- Send updates related to our services, offers, or helpful career tips (only if you opt-in).
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We only share it with:
- Team Members involved in delivering your order.
- Third-party service providers for payment processing and analytics (e.g., Razorpay, Google Analytics) — all compliant with data protection standards.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, while we strive to protect your data, no method of transmission over the Internet is 100% secure.
5. Your Choices
You have the right to:
- Access or update your personal information.
- Request deletion of your data after service completion.
- Opt out of marketing emails at any time.
To make a request, email us at contact@itsdigitaldiva.com.
6. Cookies & Analytics
We use cookies and similar tracking tools to enhance your browsing experience and understand website performance. You can manage cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, contact us at:
sana@itsdigitaldiva.com
