🤝 Customer Support – We’re Here to Help

Effective Date: 03-08-2025

At Digital Diva, your career success is our priority. Whether you’re exploring resume kits or using our custom writing services, we’re always just a message away — ready to support you at every step.

💬 Customer Support Channels

📱 WhatsApp Support

Need quick help or want to speak to a real human?
👉 Message us directly: +91-9243491919

📧 Email Support

For detailed queries, special requests, or feedback:
📩 sana@itsdigitaldiva.com

⏱️ We aim to respond within 24 hours on business days.

📦 Order & Delivery Support

If you’ve already placed an order and need assistance:

✔️ Please include your Order ID and registered email
This helps us track your order and resolve your query faster.

🛠️ Common Support Topics

  • Choosing the right resume package

  • Uploading resume or profile details

  • Understanding turnaround times & process

  • Accessing files or download issues

  • Requesting resume tweaks or minor edits

  • Adding services or requesting a second version

✍️ Edits & Follow-Ups

We offer resume edits and refinements for up to 3 days after we deliver your resume — because we want it to truly reflect you.

📝 All edits are based on the same job title/role selected during your order.
For example: If your resume is built for “Marketing Executive,” edits will be limited to improving that version — not switching to a new role like “HR Manager” or “Business Analyst.”

💡 Want a second version for another role?
We offer add-on services at a discounted price. Just ask — we’ll guide you.

✔️ We work closely with you to finalize your resume.
Your inputs are valued — and we’re here to make sure you’re fully satisfied within the revision window.

🔒 Your Privacy, Our Priority

We treat your career details with the highest confidentiality.

✔️ All documents, emails, and contact details are 100% secure and never shared.
✔️ We may showcase anonymized testimonials or before-after resume designs — only with your consent.
✔️ Your personal data is used strictly for order fulfillment and customer support.

🧡 Thank You for Choosing Digital Diva

We understand how personal and high-stakes a job search can be.
Whether you’re a fresher, mid-level professional, or an executive, thank you for trusting us to be a part of your journey.

Let’s create something that gets you noticed.
We’re with you — every step of the way.